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Privacy Policy

The Grade Host privacy policy outlines data handling practices including collection, use, sharing, security and legal compliance.

Privacy-Policy.gradehost.com

1. Overview

This Privacy Policy governs the manner in which GradeHost collects, uses, maintains, and discloses information collected from users (each, a “User”) of the gradehost.com website (“Site”) and all services offered by GradeHost. At GradeHost, we value your privacy and are committed to protecting your personal data in accordance with industry best practices and applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), Online Privacy Protection Act (OPPA), CAN-SPAM Act, and Children’s Online Privacy Protection Act (COPPA).

2. Personal Information

We may collect personal identification information from Users in various ways, such as when Users visit our Site, register on the Site, place an order, and engage in other activities, services, features, or resources available on our Site. This may include, but is not limited to, name, email address, mailing address, and phone number. Users have the option to browse our Site anonymously. Personal identification information will only be collected from Users if they voluntarily submit such information to us. Users can choose not to provide personally identification information, but it may limit their access to certain Site-related activities.

3. “Do Not Track” Signals

We do not collect any information that may identify you without your explicit consent. However, we use Google Analytics on our website. If you want to learn more about Google Analytics and its “do not track” policy, please visit google.com/analytics/terms/us.html

4. Right to Access Your Data

If you are an EU citizen and wish to exercise your rights under Article 15 of GDPR, please contact us at support@gradehost.com.

5. How We Use Collected Information

GradeHost may collect and use Users’ personal information for the following purposes:
– To improve customer service: Information provided by Users helps us respond to customer service requests and support needs more efficiently.
– To personalize user experience: We may use aggregated information to understand how Users as a group use our services and resources, enabling us to enhance our Site.
– To improve our Site: User feedback helps us continuously improve our products and services.
– To process payments: Information provided by Users during order placement is used solely for providing the requested services.
– To send periodic emails: We may use the email address to send information and updates related to orders.

6. How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction data, and other data stored on our Site. Sensitive data exchanges between Users and our Site occur over SSL secured communication channels, encrypted and protected with digital signatures. GradeHost adheres to PCI vulnerability standards to ensure a secure environment for Users.

7. Sharing Your Personal Information

GradeHost strictly does not sell, trade, or rent Users’ personal identification information to third parties.

8. Law and Harm

Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; protect the safety of any person; address fraud, security, or technical issues; or protect our or our Users’ rights or property. However, this Privacy Policy is not intended to limit any legal defenses or rights you may have regarding a government’s request for disclosure of your information.

9. Right to Be Forgotten

If you wish to close your account and have all personally identifiable information removed, please contact us at support@gradehost.com. Please note that such a request will also terminate your GradeHost account.

10. Purchase Selection Responsibility

When making a purchase, please ensure to select the correct option, whether it is for business or reselling purposes. GradeHost is not liable for any mistakes made during the purchase process.

11. Privacy Policy Changes

GradeHost retains the discretion to update this privacy policy at any time. Users are encouraged to review this page frequently for any changes to stay informed about how we protect the personal information we collect. By continuing to use the Site after changes to this policy have been posted, Users acknowledge and accept the updated policy.

12. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy and the accompanying Terms of Use. If you do not agree with this policy, please refrain from using our Site. Continued use of the Site following any changes to this policy will be deemed as acceptance of those changes.

13. Contacting Us

If you have any questions or concerns regarding this Privacy Policy or your interactions with our Site, please feel free to contact us at support@gradehost.com. We are committed to addressing any inquiries promptly and thoroughly.